Everything we’re often asked—so you can decide faster.
Simple sites (3–5 pages): 1–2 weeks once content is ready. Our “One-Day Website” is built in a single day after a short pre-flight. Larger projects (e-commerce, custom features) vary—tell us your deadline and we’ll propose a plan.
Brand basics (or we’ll create them), rough structure/sitemap, any existing copy or images. We’ll refine everything with you. We agree scope, milestones, and a single point of contact to keep it smooth.
Goals, audience, 3–5 reference sites (what you like/why), required pages/features, deadline, constraints (budget, brand rules). If unsure, we’ll guide you in a short workshop.
For each major deliverable we include 2 rounds of revisions within scope. Extra rounds are possible as a mini-package or hourly. Small copy tweaks and image swaps don’t count as a full round.
Revisions: adjustments to layout, typography, colours, imagery, or wording within the agreed structure.
New features: new sections/pages, new integrations (chat, booking), changes to flows (e.g., checkout). New features are estimated separately.
Minor edits: 1–2 business days.
Larger layout changes: 3–5 business days.
Maintenance plan clients are prioritised.
Yes. We can draft copy and source/licence stock. We also optimise images (format/size) for performance and quality.
We can design a simple brand kit (logo, colours, fonts) or work with your existing guidelines.
We build with semantic HTML and good contrast by default. WCAG 2.1 AA objectives can be scoped explicitly if required.
We recommend reliable UK/EU hosts with SSL and good support. We avoid lock-in and keep things portable. We can deploy to your host if preferred.
Yes. We can set up DNS records, SSL, redirects, and email routing. You keep control of your registrar account.
Not always. For small sites, static pages are fastest and simplest. For frequent updates we’ll propose a CMS (e.g., WordPress or a lightweight headless option).
Yes, as part of a maintenance plan (backups, updates, uptime checks). On ad-hoc we can also configure one-off backups.
Yes. We can configure DNS for better deliverability and help pick a provider (e.g., Microsoft 365, Google Workspace).
We include technical SEO foundations: clean HTML, metadata/Open Graph, robots.txt, sitemap.xml, sensible headings and internal links.
Google Analytics or privacy-friendly tools (e.g., Plausible/Matomo). Non-essential analytics run only after consent via our cookie banner.
Yes. We compress images, defer non-critical scripts, and keep the stack lean. Results depend on content, host and third-party widgets.
Yes—Stripe/PayPal for payments and reputable booking tools where needed. We keep it simple and secure.
Yes. We can integrate popular CRMs, live chat and email marketing platforms. Third-party tools operate under their own terms.
Yes—plain-English, UK-ready, aligned with your actual data flows. We also set up cookie categories and a consent log (local storage).
HTTPS, least-privilege access, updates, backups, and minimal third-party code. For higher assurance, we can scope hardening and monitoring.
Yes. You own the final deliverables once paid in full. Working files/tools can be provided on request (may involve a handling fee).
We provide logins, deployment notes, and a simple guide. Optional training call available.
Yes — 30-day bugfix warranty for defects against the signed-off scope (supported browsers/devices). Third-party changes and new features are excluded.
Yes. Maintenance plan or ad-hoc. Typical SLA targets: P1 response within 2 business hours (workaround/rollback within 8), P2 by next business day, P3 within 2 business days.
It depends on scope, content readiness and any integrations. For a quick reference, see our Pricing page with starting points. Typical entry points:
After you submit a brief, we email a clear, itemised estimate with milestones and timings. Fixed-fee options are available for well-defined projects. Final pricing may vary based on page count, additional integrations (e.g., booking), multilingual setup, and bespoke assets such as photography or copywriting.
Ready to proceed? Start the brief.
Invoices are due within 14 days unless stated otherwise. A deposit is required once you approve our proposal and scope of work (SOW). We keep it simple: deposit before we start, then the remaining balance on delivery/launch.
Prices exclude VAT where applicable.
We document the change, provide a mini-estimate (cost + time impact), and—once approved—add it as a separate task/milestone.
Yes, if required. Let us know before the project starts.
We may showcase non-confidential work unless we agree otherwise (e.g., NDA/embargo).
We don’t support illegal content, hate, or unsafe practices. Extremely urgent turnarounds may be declined if quality would suffer.